Identity Theft Prevention Tips
What are red flags of email phishing scams?
- You weren't expecting to receive it
- It asks you to open a link
- It uses urgent language
- It contains misspelled words
- It has an attachment
- It requests personal information. (PINs, passwords, social security numbers, logins, etc.)
- It pressures you to send money online
Can you pass a quiz about phishing scams?
Want to learn more about email, phone, text message and mobile payment scams?
What will The Bank & Trust NEVER ask me?
- Click on a link to unfreeze your account
- Clink on a link to verify a transaction
- Share your one-time passcode
- Share your online banking credentials
When in doubt, hang up and call The Bank & Trust to verify you're speaking to us. We are always happy to hear from you! (866) 774-6694
What steps can I take to prevent identity theft?
- Shred all documents containing personal information including expired credit cards
- Do not give out personal information over the phone, through text, or online
- Pay bills through your Bank & Trust Bill Pay
- Enroll in Online Banking and check your accounts often through The Bank & Trust website and app
- Sign up for eStatements
- Do not share your passwords or PINs
- Request a hold on your mail when traveling
- Close all inactive credit cards and bank accounts
Who is Avannis, and why are they contacting me?
We've partnered with Avannis, a customer engagement team. As part of The Bank & Trust family, you may receive a phone call or email from them to talk about your experience.
We always appreciate your feedback!
What should I do if someone contacts me and I suspect the call is fraudulent?
Hang up and call us (866-774-6694). We're here to help!
You can also visit the Better Business Bureau's Scam Tracker at the link below to look up verified scams, and to report suspected cons in order to help others avoid the trap.
BBB Scam Tracker: Find and Report a Scam | Better Business Bureau
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