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Identity Theft Prevention Tips
What are red flags of email phishing scams?
- You weren't expecting to receive it
- It asks you to open a link
- It uses urgent language
- It contains misspelled words
- It has an attachment
- It requests personal information. (PINs, passwords, social security numbers, logins, etc.)
- It pressures you to send money online
Can you pass a quiz about phishing scams?
Want to learn more about email, phone, text message and mobile payment scams?
What will The Bank & Trust NEVER ask me?
- Click on a link to unfreeze your account
- Clink on a link to verify a transaction
- Share your one-time passcode
- Share your online banking credentials
When in doubt, hang up and call The Bank & Trust to verify you're speaking to us. We are always happy to hear from you! (866) 774-6694
What steps can I take to prevent identity theft?
- Shred all documents containing personal information including expired credit cards
- Do not give out personal information over the phone, through text, or online
- Pay bills through your Bank & Trust Bill Pay
- Enroll in Online Banking and check your accounts often through The Bank & Trust website and app
- Sign up for eStatements
- Do not share your passwords or PINs
- Request a hold on your mail when traveling
- Close all inactive credit cards and bank accounts
Who is Avannis, and why are they contacting me?
We've partnered with Avannis, a customer engagement team. As part of The Bank & Trust family, you may receive a phone call or email from them to talk about your experience.
We always appreciate your feedback!
What should I do if someone contacts me and I suspect the call is fraudulent?
Hang up and call us (866-774-6694). We're here to help!
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Every consumer Bank & Trust Discover® Debit Card includes the benefits of dark web alerts, credit monitoring, and access to your FICO score.