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What is the limit on withdrawing from my ATM/Debit card?
- Individual transaction limit is $500 at Bank & Trust ATMs.
- Total withdrawal limit per business day is $1,000 at ATMs and $1,500 at Points-of-Sale.
- Withdrawal limits may be increased temporarily upon request.
How do I sign up for eStatements?
You can sign up through your Online Banking portal or The Bank & Trust Mobile app under the Documents tab, or by asking any Bank & Trust team member.
Who do I call if I lose my ATM/Debit card?
- During Banking Hours, please call (866) 774-6694 and follow the prompts to speak to Customer Service.
- After 5:00 p.m., on weekends, and on holidays, please call (866) 546-8273.
What do I need to open an account?
You will need two forms of identification the forms of acceptable ID are:
- Valid state issued drivers license (all states)
- Valid state issue identification (all states)
- Passport
- Resident alien ID card
- Visa and Border crosser card
- Military ID card
- Visa
- Border Crossing Card
- Firearm license
We also accept these secondary forms of ID to be used along with a primary form of ID:
- Social Security card
- Birth certificate
- Voter registration card
- Utility bill
- Credit card
- Insurance card
- Student ID card
Does The Bank & Trust have a coin counter?
Yes, this service is provided at no charge for customers of The Bank & Trust.
- Del Rio at 1200 Veterans Boulevard
- San Angelo at 1420 Knickerbocker
- Sonora at 229 Hwy 277 North
Does The Bank & Trust offer notary services?
Yes, as a convenience to our customers notary services are available.
How do I contact the three Major Credit Bureaus?
To Order a Credit Report:
- Experian (888) 397-3742
- Trans Union (800) 888-4213
- Equifax (800) 685-1111
To Report Fraud:
- Experian (888) 397-3742
- Trans Union (800) 680-7289
- Equifax (800) 525-6285
How do I order checks?
You can order your checks on The Bank & Trust website, call us, follow the instructions on your check reorder form, or drop off a blank deposit slip at the nearest Bank & Trust lobby.
What do I need to bring to purchase a home aside from the application?
- Pay Stubs (covering last 30 days)
- W-2’s (2 most recent with attachments)
- Bank Statements (2 most recent all pages – checking and savings)
- Quarterly Investment Statements (most recent)
- Other information may be requested at the time of application
- If you are self-employed - full Tax Returns for the last 2 years
There is not an application fee to apply for a mortgage loan.
What action do I need to take to apply for an open position with The Bank & Trust?
- To be considered an applicant with The Bank & Trust, an individual interested in employment must fill out an application. An application may be requested through our Contact Us page, requested at a Bank & Trust location, or completed online at the link below.
- An applicant must also be minimally qualified for the position for which they are applying.
How long is my employment application active?
Applications are considered active for 90 days from the date of submission. After that amount of time to be considered for an open position a new employment application must be submitted.
Enjoy the benefits of our Debit Card.
Every consumer Bank & Trust Discover® Debit Card includes the benefits of dark web alerts, credit monitoring, and access to your FICO score.